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PRIVACY POLICY

This privacy policy sets out how Sunlux Limited uses and protects any information that you give Sunlux Limited when you use this website.

Sunlux Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Sunlux Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you require any further information or would like to share with us any comments on our Privacy Policy then please send us an email.

This Policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations.

Collection of Information

We may collect the following information from you when you agree to take a service from us which may include: contact details including email address, payment method other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to Personal

Every customer is requested to enter limited personal information that is stored in our databases. This information may include credit card information on the associated web site, worldpay/cardsave secure payment form or www.paypal.co.uk which are our nominated distributor for internet sales. Credit card information is never stored on our servers.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at office@sunlux.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Some of the personal information we hold about you under the personal data within the meaning the meaning the Data Protection Act 1998 – for example, your name, address and credit card information etc. We will not use sensitive personal data about you other than specific purpose for which it has been provided.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.


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