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Pitched Roof Windows Knowledge Base
Flat Roof Windows Knowledge Base
Blinds & Accessories Knowledge Base
DUE TO THE CHRISTMAS BREAK WE ARE CLOSED FROM 24TH DECEMBER UNTIL 27TH DECEMBER 2024
IF YOU WOULD LIKE TO MAKE A PURCHASE THERE MAY BE A DELAY IN PROCESSING YOUR ORDER BUT YOU CAN STILL GO AHEAD
THE EARLIEST DATE WHEN WE WILL BE ABLE TO DISPATCH THE GOODS WILL BE 27TH DECEMBER 2024
WE WILL RESPOND TO ALL INQUIRIES AFTER OUR RETURN ON 27TH DECEMBER 2024
DO NOT ARRANGE ANY INSTALLATION BEFORE ALL GOODS ARRIVE IN GOOD CONDITION AND AS PER YOUR ORDER AS WE CAN NOT TAKE ANY RESPONSIBILITY FOR DELAYS OR COST INCURRED DUE TO LATE DELIVERY OR ANY OTHER CIRCUMSTANCES
✔ Orders placed before 12 (noon) on a working day (Monday to Friday) are processed and dispatched the same day.
* All orders are sent using Next Working Day delivery service but it can not be guaranteed.
✔ Please note that shipments with several items may be split by the courier company and delivered on different times/dates.
✔ Please note that some deliveries may be delayed by the courier company for various reasons and it's beyond our control if delay occurs.
✔ Delivery time slot for our courier companies is 8am - 6pm.
✔ In some postcodes areas delivery may take between 1-3 working days.
✔ Some bulk orders and heavy / large items are delivered on pallets. Pallets are off loaded and moved to the location at the kerbside.
Courier drivers are not permitted to remove goods from the pallets and move them into the premises or carry the pallet up any stairs.
✔ Unfortunately we are not able to offer delivery to Northern Ireland, Ireland and Offshore Islands.
✔ Please note that some products are offered with FREE delivery which only apply to England postcode areas.
✔ Surcharges may apply to some postcodes areas.
✔ Delivery cost is calculated at the checkout.
Please add all products to the shopping basket and proceed through the checkout providing your delivery address details.
You will not be asked to provide payment details and you are not committing to buy at this stage.
Despite our best effort to deliver the goods in perfect condition sometimes accidents can happen during the transit.
Please check the goods against any damages on the day of delivery and report any issues via email to [email protected] providing your order details and photographs showing the damage.