Item As Described
If you are a customer, you have a legal right to cancel a contract under the Consumer Contracts Regulations 2013. This means that during the relevant period if you change your mind or for any other reason you decide that you do not want to keep the goods, you can notify us of your decision to cancel the contract and receive a refund.
Your legal right to cancel a contract starts from the date you purchase the goods and ends 14 calendar days from the day you receive your goods (your right to cancel does not include bespokre products, made to your specification, such as sash windows).
To cancel an order you just need to let us know that you have decided to cancel.
We do not deliver to your area
We have insufficient stock to deliver the goods you have ordered
The goods you have order was listed at an incorrect price due to a typographical error
If we will cancel your contract we will notify you by email and we will refund you any sum deducted by us from your credit or debit card as soon as possible but in any event within 14 days of your order.