Sunlux Reviews – See What Our Customers Are Saying
At Sunlux, customer satisfaction is at the heart of everything we do. We’re proud to share the incredible feedback we’ve received from our customers across multiple trusted platforms, including:
- Google Reviews
- eBay.co.uk
- Reviews.io
With thousands of happy customers and consistently high ratings, we are committed to providing top-quality products and exceptional customer service.
Discover why 97% of reviewers recommend Sunlux and explore detailed feedback on both our company and products.
Here are some examples of our Google Reviews, showcasing the experiences of our satisfied customers. At Sunlux, we take pride in delivering high-quality products and exceptional customer service. Thank you to everyone who shared their thoughts!
⭐⭐⭐⭐⭐ Victor E.
“Bought a loft ladder handrail. Super quick delivery and communication.”
⭐⭐⭐⭐⭐ Naeem A.
“Very friendly and kind staff, very helpful people. Good windows and professional staff.”
⭐⭐⭐⭐⭐ S. C.
“If I could have given 10 stars I would have. I researched the internet and local stores before deciding on Sunlux ladders, which were the best quality, prices, and range that I could find. Due to unforeseen circumstances I had to return the ladders without fitting. Jacob was really helpful. His customer service skills were exemplary. He went the extra mile for me, and I am so grateful. I am hoping that I will be able to have the ladders fitted in the future, and without a doubt I will come back to Jacob and Sunlux. Thank you again, Jacob!”
⭐⭐⭐⭐⭐ Neil G.
“I had an issue with a skylight window which was supplied by another company that had gone out of business. The team at Sunlux were incredibly helpful over a number of calls in sorting this out and helping me rectify the problem. Could not recommend them highly enough.”
⭐⭐⭐⭐⭐ James C.
“What an amazing company! I’ve fitted many Sunlux roof windows and had no problems whatsoever. Unfortunately, a very windy storm took a trim off, so I contacted Sunlux, who sent me the trim and fittings free of charge. I was amazed – the window was fitted 5 years ago and under no warranty. How many companies would do that? Fantastic windows from an amazing company.”
⭐⭐⭐⭐⭐ Andrew B.
“Brilliant products and service. We had a small problem with one of the rooflights we ordered, but this was immediately resolved – would definitely recommend.”
⭐⭐⭐⭐⭐ Rob G.
“I purchased a staircase from Sunlux approx. 4 years ago but only recently tried to install it. Unfortunately, once unpacked I found a vital component was missing. I contacted Sunlux and, despite the staircase being discontinued, a replacement for the missing part was found and sent via next-day delivery completely free of charge. Awesome aftersales service and support and excellent communication, highly recommended.”
⭐⭐⭐⭐⭐ Keith R.
“Spoke to Jacob about a replacement loft ladder. WOW, I can’t believe how helpful he has been – above and beyond helpful. What a gentleman. I would recommend Sunlux to anyone. We received the ladder the next day, and it was far superior to what we expected. Thank you!”
⭐⭐⭐⭐⭐ Marcus B.
“I ordered and fitted Optilight windows last year in our new loft conversion. When I had an issue with one of the components, Sunlux sorted it out immediately. One of the best customer service experiences I have ever had. Extremely polite and efficient – I couldn’t recommend them more.”
Our Outstanding Seller Feedback – Sunlux Roof Windows on eBay.co.uk
We’re proud of the exceptional feedback we’ve received over the past 12 months. Thank you to all our customers for their trust and support!
Feedback Summary (Last 12 Months)
✅ Positive Feedback: 776
Neutral Feedback: 5
❌ Negative Feedback: 0
Detailed Seller Ratings (Average for the last 12 months)
- ⭐ Accurate Description: 5.0
- ⭐ Reasonable Postage Cost: 5.0
- ⭐ Delivery Time: 5.0
- ⭐ Communication: 5.0
Total Seller Feedback
22,028 reviews and counting!
We strive to offer the best products and service to all our customers. Your satisfaction drives us forward every day!
Sunlux Roof Windows reviews on Reviews.io
We are proud to share the fantastic feedback from our valued customers. Your trust and satisfaction mean the world to us!
Overall Company Rating
⭐ 4.9 / 5.0 (Based on 342 Reviews)
✅ 97% of reviewers recommend Sunlux Limited
Review Breakdown
- Company Reviews: 155
- Product Reviews: 187
